BENlabs - Web and Data API partial outage – Incident details

Experiencing partially degraded performance

Web and Data API partial outage

Investigating
Partial outage
Started 3 months ago

Affected

BENlabs Application Platform

Operational from 7:31 AM to 7:31 AM, Partial outage from 7:31 AM to 12:00 AM

Web API

Operational from 7:31 AM to 7:31 AM, Partial outage from 7:31 AM to 12:00 AM

Data API

Operational from 7:31 AM to 7:31 AM, Partial outage from 7:31 AM to 12:00 AM

Updates
  • Investigating
    Investigating

    One of the 3rd party services used by BENlabs application platform API is experiencing an outage, resulting into degraded performance. We are investigating this issue with the 3rd party service provider.

    This incident was created by an automated monitoring service.